http://www.smallbusinessvoodoo.com/13/small-business-myth-2-the-customer-is-always-right/ Small business startup advice, tips and tricks, inspiration Thu, 09 Jun 2011 13:20:45 +0000 hourly 1 http://wordpress.org/?v=3.0.5 http://www.smallbusinessvoodoo.com/13/small-business-myth-2-the-customer-is-always-right/comment-page-1/#comment-554 Target Customers To Maximise Sales In 10 Steps Fri, 23 Oct 2009 11:11:34 +0000 http://www.smallbusinessvoodoo.com/?p=13#comment-554 [...] 80:20…Prioritise. Always remember that 20% of your customers will provide 80% of your profit. Work out who they are and focus on them. Now target customers who are in your bottom 20%. Ditch [...] [...] 80:20…Prioritise. Always remember that 20% of your customers will provide 80% of your profit. Work out who they are and focus on them. Now target customers who are in your bottom 20%. Ditch [...]

]]> http://www.smallbusinessvoodoo.com/13/small-business-myth-2-the-customer-is-always-right/comment-page-1/#comment-254 Steve Winduss Tue, 10 Mar 2009 10:49:21 +0000 http://www.smallbusinessvoodoo.com/?p=13#comment-254 Well put Rick. Thanks for commenting. Well put Rick. Thanks for commenting.

]]> http://www.smallbusinessvoodoo.com/13/small-business-myth-2-the-customer-is-always-right/comment-page-1/#comment-253 Rick Light Tue, 10 Mar 2009 09:43:39 +0000 http://www.smallbusinessvoodoo.com/?p=13#comment-253 It's a very good point and well-made. I would add that there is the concept of being a "good customer" - one who knows how to give a good brief and has an understanding of what is achievable. I've been involved in too many projects run by bad customers - who above all seem to believe that suppliers are also clairvoyants It’s a very good point and well-made. I would add that there is the concept of being a “good customer” – one who knows how to give a good brief and has an understanding of what is achievable. I’ve been involved in too many projects run by bad customers – who above all seem to believe that suppliers are also clairvoyants

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